山东坂道医疗设备有限公司核心服务价值观

2021-07-13 19:54   来源: 国际新闻网    阅读次数:3748

当:“客户是上帝”这句耳熟能详的服务理念被各行业虚化淡漠的时代,这已经成为了各行业客户诉苦的反问句。许多销售们渐渐淡忘了这句话的崇高责任与深刻意义。
即使在当今互联网与线下结合时代,口碑一直是消费者心目中对优质产品的衡量底线。医疗行业更是关乎生命红线的重中之重。技术紧跟服务成为了企业生命线。以技术为本服务至上的山东坂道医疗设备有限公司持续服务升级,创新性的思维使医疗售后服务率先标准化。
根据大量前期调研与持续服务,并积极听取一线临床医师对医疗设备使用的反馈,在公司畅销产品故障率极低的前提下,山东坂道依然率先实行268服务时间概念,面对公司用户报修产品,实行2小时备件,6小时直达周边省份用户一线,48小时直达全国终端的服务标准。并实行无影灯 手术床 医用吊塔定期年检制度,专业回访闭环流程。为一线医疗机构医师的顺利手术提供有力保障!
以技术精悍服务优良的前鲁西南医疗器械维修中心,到整合资源后以技术为本 服务至上的山东坂道,公司始终不忘初心,培养了一批具有高素质,技术强,能吃苦的服务售后队伍,并在安装服务产品过程中创新方法,开拓思维,为无影灯等产品的特殊场景,特殊环境的安装应用提供了更可靠,美观,利于一线医师使用者的完美方案!
产品创新一直是公司不断进取的活力体现,山东坂道结合本土资源,与湖南大学工业设计学院,日本东京工业大学,德国FEIDELE设计室成立产品预研团队,对下一代手术室基础配套产品提出新的设计概念。力求精工精品的开发与实际应用的完美结合!现阶段的六代无影灯结合了高等级医疗手术室环境配置,多方位的合理造型布局满足了层流概念应用。创新性整合医用LED柔光新概念,配套的无影灯,手术床,医用吊塔产品并以良好的服务理念及技术水平进入各级医疗机构。服务于千万患者康复!
服务永无止境!今天的完美是为了避免明日的缺陷!立足于山东,服务全国,走进国际是坂道人不懈追求的路程,创新性设计理念,国际先进设备,本土化制造是山东坂道力求民族医疗产品走向国际的良好开端。
相信客户是上帝,并将永远是上帝的本土化创新服务理念,将伴随山东坂道医疗励志前进,不断上行!

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